Complex Care

Bucks TLC understands and is respectful of the sensitivity that comes with continence care, offering compassionate care and support services for service users and their families. Our team of healthcare professionals will be on hand to offer the complex continence care provision the service user requires.

Our team ensures the service user will have access to incontinence products as required to help manage the condition and accompanying symptoms. Together with the service user and family, our team will work to create a tailored care plan to satisfy the needs of the service user and their loved ones.

Any service user with a bladder/bowel dysfunction should be fully assessed for a diagnosis to be made which will help to determine the service user’s care plan. The Bucks TLC team is available to offer complex continence care for any service user, of any age, suffering from incontinence.

Our complex continence care plan includes:

Access to incontinence products

Access to incontinence products

Home care visits and/or assisted living services

Home care visits and/or assisted living services

Personal care including hygiene

Personal care including hygiene

Tailored care plan

Tailored care plan

Support for the family

Support for the family

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f you/any of your household members have COVID-19 symptoms, please wait 14 days before booking and tell the store. Additionally, if you’re awaiting the result of a COVID-19 test or have been asked to self-isolate, you should not attend until advised to do so.

Staff are prepared and trained in awareness of COVID-19 including Infection Control and use of appropriate PPE.

Please refer to our stance on dealing with COVID as shown